Configuring Your E-Mail Client
In order to access your e-mail account(s) from
your local computer, you'll need to configure an e-mail client to connect to
your account. Usually, the following settings are all that are required in order
to access your e-mail (in the following examples, replace "yourdomain.com"
with your domain name and replace "yourdomain" with your domain name
without the TLD extension (e.g., .com, .net).
- POP (Incoming) Server: mail.yourdomain.com
- SMTP (Outgoing) Server: mail.yourdomain.com
-- or use your local Internet Service Provider's SMTP server to reduce
problems sending mail*.
*If send mail problems occur
frequently: Use your domain's POP server for incoming mail, but use your
local ISP's SMTP server to send mail. You have a direct connection to your
ISP, so you avoid the problems of slow/dead intermediate routers. This
solution also solves the growing problem of ISP's blocking Port 25 (SMTP)
relays. Simply substitute your ISP's SMTP connection information for your
domain's SMTP info and leave everything else the same. Mail will still
appear as coming from yourname@yourdomain.com. Your ISP can provide the
information you need to set up the connection -- usually mail.myisp.net or
smtp.myisp.net. Contact your local ISP's support staff to obtain the
correct settings.
- Username, Account Name, Login name, etc:
The "name" of the account. For your primary POP/FTP/Telnet
account, use yourdomain; for other accounts you've set up, use the
login name you selected when you created the account.
- Password: The password you selected
when you created the account.
Be sure that your mail client is not set
to leave messages on the server after downloading. Your POP accounts have a
certain space limitation. If you allow your POP mailbox to become full, you
will not be able to receive additional mail.
Please note that incoming and outgoing e-mail
messages are limited to approximately 1 mb in total size (text plus
attachments.) This is a server-side setting and cannot be modified. If you need
to transfer large files on a regular basis, we recommend setting up an FTP
account for that purpose.
On our servers, before you can send e-mail, you
must log in to check/receive mail first. This requirement is one of the measures
we've taken to prevent our servers from being used as relays for spam
(unsolicited bulk e-mail.) You must log in to check/receive mail at least once
during every 24-hour period in order to send mail from your account. If you try
to send mail without first checking/receiving, you will receive a "Relay
attempt failed" error.
More detailed instructions are available for
configuring specific e-mail clients. Select your client from the list below:
If you're experiencing problems sending or
receiving e-mail, the information contained in our E-Mail
Troubleshooter may help diagnose and solve the problem.
